Bourgeois Wicks Shipping Policy

Welcome to Bourgeois Wicks! We aim to provide our customers with an exceptional shopping experience, including clear and concise shipping information. Below you will find our shipping policy detailing processing times, shipping rates, and delivery estimates.

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We will communicate any significant delays directly to you.

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Confirmation and Order Tracking

You will receive a shipping confirmation email once your order has shipped, which will include your tracking number. The tracking number will be active within 24 hours.

Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses.

Some products may be restricted from shipping to certain destinations due to local laws and regulations.

Shipping Delays

Occasionally, our shipments may experience delays due to factors beyond our control, such as customs processing, carrier delays, or weather conditions. If there is a significant delay in your shipment, we will notify you as soon as possible.

Damaged, Lost, or Stolen Packages

If you received your order and it is damaged, please contact us immediately at: Bourgeoiswicks@bourgeoiswicks.com with your order number and photos of the damaged items. We will work to resolve the issue promptly